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Our Company Policies

RETURNS:
Your complete satisfaction is very important to us.

If for any reason you are not happy with our product, please call or e-mail us and we will provide an address for returning/exchanging your package. Please note that packages must be returned in their original condition. Perishable items and shipping charges are not refundable and return shipping charges are the responsibility of the buyer/recipient.

We take great care in packaging your purchase, therefore any damaged shipments must be reported to us immediately. Be sure to keep all packaging as it may be requested by carrier. We will make every effort to replace any damaged items and ensure your satisfaction.

We pride ourselves on fast service and shipping, therefore any cancellations must be made as soon as possible. If your gift has already been shipped, we will not refund shipping charges and you will be charged a $20.00 restocking fee.

Due to availability of products and seasonal differences, we reserve the right to substitute products of equal or greater value when it becomes necessary.

PRIVACY:
Under no circumstances will we disclose and/or sell our customer database to any third party companies. The information we collect from you is solely to process and ship your gift to the recipient. In order to process your order we must have your name, phone number, e-mail address and mailing address. This information will allow us to fill your order and notify you of your order status.

Your e-mail address is used to send you an order confirmation and shipping notification.

We use a secure server to collect and process all orders.


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