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 Our Company Policies
RETURNS:
Your complete satisfaction is very important to us.
If for any reason you are not happy with our product, please call
or e-mail us and we will provide an address for returning/exchanging
your package. Please note that packages must be returned in their
original condition. Perishable items and shipping charges are not
refundable and return shipping charges are the responsibility of the
buyer/recipient.
We take great care in packaging your purchase, therefore any damaged
shipments must be reported to us immediately. Be sure to keep all
packaging as it may be requested by carrier. We will make every effort
to replace any damaged items and ensure your satisfaction.
We pride ourselves on fast service and shipping, therefore any
cancellations must be made as soon as possible. If your gift has already
been shipped, we will not refund shipping charges and you will be
charged a $20.00 restocking fee.
Due to availability of products and seasonal differences, we reserve
the right to substitute products of equal or greater value when it
becomes necessary.
PRIVACY:
Under no circumstances will we disclose and/or sell our customer
database to any third party companies. The information we collect from
you is solely to process and ship your gift to the recipient. In order
to process your order we must have your name, phone number, e-mail
address and mailing address. This information will allow us to fill your
order and notify you of your order status.
Your e-mail address is used to send you an order confirmation and shipping notification.
We use a secure server to collect and process all orders.
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